Privacy Policy
Last Updated: January 29, 2026
1. Introduction
Welcome to Resume++ ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website resumeplusplus.com and use our AI-powered resume builder and tailoring services (the "Service").
By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
2. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked to you ("Personal Data").
A. Information You Provide Directly
- Account Information: When you sign up, we collect your email address. We use a passwordless authentication method (Email OTP), so we do not store passwords.
- Profile & Resume Data: To generate and tailor your resume, we collect detailed professional information, including:
- Full name, phone number, and location.
- Education history, work experience, projects, and skills.
- Links to your professional profiles (e.g., LinkedIn, GitHub, Portfolio).
- Resume content (including LaTeX source code and compiled PDFs).
- Job Targets: Job descriptions, titles, and URLs of job postings you provide for tailoring purposes.
- Chat History: The content of your conversations with our AI assistant, including specific instructions, feedback, and preferences.
B. Information Collected Automatically
- Usage Data: We collect information about your interactions with the Service, such as feature usage, pages visited, and session duration.
- Device & Technical Data: IP address, browser type, device information, and operating system.
- Cookies & Local Storage: We use cookies and local storage to manage your session and authentication state.
3. How We Use Your Information
We use your Personal Data for the following purposes:
- Service Provision: To create, compile, and tailor resumes based on your input and job descriptions.
- AI Functionality: To power our AI assistant, which analyzes your profile and job targets to suggest improvements and generate content.
- Personalization: To remember your preferences and context (via our memory systems) to provide a more consistent and helpful experience across sessions.
- Billing & Credits: To track your credit usage (token consumption) and manage your subscription or credit balance.
- Communication: To send you authentication codes (OTPs), waitlist status updates, and important service notifications via email.
- Analytics: To analyze usage patterns and improve the performance and features of our Service.
4. Sharing and Disclosure of Information
We do not sell your Personal Data. We generally share data only when necessary to provide the Service, comply with the law, or protect our rights.
Third-Party Service Providers
We utilize trusted third-party APIs and infrastructure providers to power core features of our application. This includes AI providers for resume generation and analysis (e.g., OpenAI, Google Vertex AI), database and storage solutions (e.g., MongoDB, AWS S3), authentication services, and analytics platforms. These providers process data on our behalf and are contractually obligated to protect your information.
Legal Requirements: We may disclose your information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal obligations or protect our rights.
5. Data Retention
We retain your Personal Data for as long as your account is active or as needed to provide you the Service.
- Resumes & Profiles: Retained until you delete them or your account.
- Chat History: Retained to provide context for future interactions.
- Usage Logs: Retained for analytics and security purposes for a limited period (e.g., 30-90 days).
6. Your Data Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccurate personal data.
- Deletion: Request the deletion of your account and all associated data.
- Export: Receive your data in a portable format.
To exercise these rights, please contact us at support@resumeplusplus.com.
7. Security
We implement appropriate technical and organizational measures to protect your data, including encryption in transit (TLS/SSL) and at rest where applicable. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. International Data Transfers
Our Service is hosted in the United States. If you are accessing the Service from outside the United States, your information may be transferred to, stored, and processed in the U.S. where our servers are located.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Resume++ Support
support@resumeplusplus.com
resumeplusplus.com